In Reply to: Spectrum refunded me ds.42 posted by amadbruin on May 13, 2025 at 09:09:25
They had this ugly scheme where they would tell me that they generously increased my speed without asking me at *no cost* to me, but when you look closer at the bill, they're just choosing to not charge you the first year for the extra bump that you did not ask for, and then the next year, that discount wear off and you're charged for that increase, that, if I may repeat, I did not ask for. And they did that two years in a row, which is when I decided that was enough because in the span of a couple of years they had doubled my monthly bill for a level of speed I did not need.
It was a scam.